Shipping policy
At Enclave BioActives, we are committed to providing a smooth and reliable shipping experience for our customers.
This Shipping Policy explains how we process, ship, and deliver orders placed through:
Website: enclavebioactivesendser.shop
1. Order Processing Time
All orders are processed within:
5–8 business days
after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Time
Estimated delivery times:
Standard Shipping:
7–15 business days
Please note that delivery times are estimates only and may vary depending on:
- Shipping destination
- Shipping carrier
- Customs processing
- Weather conditions
- Holidays or peak shopping periods
Enclave BioActives cannot guarantee exact delivery dates.
3. Shipping Costs
Shipping costs are calculated based on:
- Delivery location
- Order quantity
- Shipping method selected during checkout
Any applicable shipping fees will be displayed before you complete your purchase.
From time to time, Enclave BioActives may offer free shipping promotions.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow several days for tracking information to become active.
If you have questions regarding your shipment, please contact us at:
support@enclavebioactivesendser.shop
5. International Shipping
Enclave BioActives may offer international shipping to selected countries.
International customers are responsible for any applicable:
- Customs duties
- Import taxes
- Government fees
- Customs clearance charges
These charges are determined by the destination country and are not controlled by Enclave BioActives.
6. Shipping Delays
While we work hard to deliver orders on time, delays may occur due to circumstances outside our control, including:
- Shipping carrier delays
- Customs inspections
- Weather conditions
- Holidays
- Incorrect shipping information
- Other unforeseen circumstances
Enclave BioActives is not responsible for delivery delays caused by third parties or circumstances beyond our reasonable control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If an order is shipped to an incorrect address because of information provided by the customer, Enclave BioActives is not responsible for lost or delayed packages.
Please contact us as soon as possible if you notice an error in your shipping information.
8. Lost or Damaged Packages
If your package arrives damaged or you believe your package has been lost, please contact us as soon as possible.
We will review the situation and work with you and the shipping carrier, where applicable, to help resolve the issue.
Please contact:
support@enclavebioactivesendser.shop
9. Contact Information
If you have any questions about our Shipping Policy, please contact us:
Store Name: Enclave BioActives
Website: enclavebioactivesendser.shop
Email: support@enclavebioactivesendser.shop